We use only the best materials and the most robust finishes to ensure all our furniture is fit for purpose. However, even these materials can be damaged by misuse or lack of suitable maintenance. So, to ensure our products give you many years of great service, please refer to this care and maintenance guide.DOWNLOAD
Clean by wiping with a damp cloth using a mild cleaning liquid if required (always blot spills immediately), then buff with a dry duster. We strongly recommend you not use sanitizer spray on tops, as it will damage polished surfaces and they become sticky. Lacquered or polished surfaces can be cleaned with Relay spray. Avoid using bleach, chlorine or silicon-based products. Proprietary spray polishes should be used sparingly. Avoid prolonged exposure to direct sunlight, excessive humidity and significant changes in temperature. These can affect the stability of the furniture and cause bleaching or discolouration to the wood.
Metal surfaces should be cleaned regularly to avoid permanent discolouration. Wipe with a slightly damp cloth and mild detergent and dry with a lint-free cloth. For stubborn stains use a non-abrasive cleaner such as baking soda, ensuring the cleaning product is rinsed off and the surface dried thoroughly. Chrome finishes should be polished using a standard liquid chrome cleaner, or white vinegar with baking soda. Stainless and brushed steel can be cleaned like other metal, then polished with a stainless-steel polish or baby/olive oil.
Clean polished or lacquered tops with a damp cloth using a mild cleaning liquid if required, then buff with a dry duster. Alternatively, we recommend Relay Spray restaurant table top cleaner, which has been developed to clean and sanitize tops without harming the lacquer. Do not use sanitiser sprays (including without limitation D10 Sanitiser), degreasers or other aggressive cleaners on tops as they will seriously damage the lacquered/polished surface. Their constituents attack lacquer finishes causing them to deteriorate, which results in table tops showing water marks, heat marks and other signs of wear. Our 12-month product guarantee does not extend to damage caused by the use of such cleaning products.
This is a very durable finish which, as well as protecting the wood, hides marks and scratches as the oil permeates into the wood. However, it requires regular re-applying to avoid marking and weathering (apply oil on a dry surface and follow product instructions). To clean use a slightly damp, lint-free cloth and wipe dry with a soft dry cloth in the direction of the grain. Never use wax-based products, furniture polishes or abrasive cleaners.
Acidic and strongly coloured foods and drinks (wine, citrus juices, coke, vinegar, tea, coffee, curry etc), can etch into and permanently mark the surface. All spillages need to be wiped clean immediately. Use warm water and detergent or Relay Spray. Deep stains, grease and oil marks may be removed with white spirit or a suitable stain remover, but test an area, preferably the underside of the top, first. Recommended marble sealers do a great job of preventing staining, but are not completely effective, so spills should still be removed immediately. Don’t use scouring creams, bleach or acids.
Occasionally vacuum lightly before cleaning with a slightly damp cloth and mild detergent to remove dust and grime. Do not use chemical cleaners, sprays or polish. Any further treatment should only be done with products suitable for leather. Note: leather will naturally wear over time to create a natural patina. Do not use chemical cleaning solvents, oils, sprays, furniture polish or abrasive cleaners, this will affect the finish and feel of the leather. Any further treatment should only be done with products suitable for leather, or by consultation with a leather restoring specialist.
Occasionally vacuum fabric lightly; dust removal may be improved by pre-brushing with a soft brush. Cleaning should be done by a reputable cleaning company and to the manufacturer’s recommendations. Regularly turn and interchange the positions of reversible cushions. Avoid exposing upholstered furniture to direct sunlight for long periods of time, as this may result in fading or degradation of the fabric.